Delivery
9 out of 10 customers are satisfied with ae&t delivery
We are continuing our commitment to close proximity with our customers and our work on controlling deadlines.
Delivery methods
Metropolitan France:
Our products are shipped by haulier, unless the customer specifically requests otherwise in writing, in which case an additional charge will apply based on the chosen delivery method.
Outside Metropolitan France:
A specific quote ill be made depending on the shipment.
To ship more than 6,000 parcels per year, we work with recognized carriers such as DPD, BMV, Fedex, UPS.
Delivery delay
Our delivery times vary depending on:
Availability of the product + order packaging + parcels delivery including transport
Green color means in stock, shipment from ae&t under 48h working hours
Yellow color means shipment from ae&t under 3 to 4 weeks
Red color means shipment from ae&t over 4 weeks
Packaging
Our products are shipped in standard boxes, unless the customer specifically requests otherwise in writing, in which case an additional charge will apply, depending on the type of packaging chosen.
Carriage
Metropolitan France:
Unless otherwise specified in our offer or on the order form, our goods are shipped free of charge anywhere in metropolitan France, for purchases over €500 excluding tax. Under this amount, a €16 fee will be charged for delivery of orders placed on our website. For any other order process a €30 fee will be charged for administrative and shipping costs for orders below €150 excluding tax, a €16 fee will be charged for shipping costs for orders between €150 and €500 excluding tax.
Outside Metropolitan France:
A specific offer will be made depending on the concerned country (shipping and packaging costs are billed in addition).
